Disclaimer

1. General Disclaimer

The information contained on the OjjoShop platform is provided on an "as is" basis. To the fullest extent permitted by law, OjjoShop excludes all representations, warranties, obligations, and liabilities arising out of or in connection with the use of this platform.

OjjoShop makes no representations or warranties of any kind, express or implied, about:

• The completeness, accuracy, reliability, or suitability of the information
• The availability or operation of the platform
• The quality, safety, or legality of products listed by vendors
• The conduct or reliability of vendors or customers

2. Platform Role and Limitations

Our Role

• Provide a platform for vendors to list products
• Facilitate communication between buyers and sellers
• Process payments through secure payment partners
• Provide customer support and dispute resolution assistance

What We Don't Do

• Manufacture, store, or directly sell products
• Control product quality, safety, or authenticity
• Guarantee vendor performance or reliability
• Provide warranties for products sold by vendors

3. Product Information Disclaimer

Product information, descriptions, images, and prices on our platform are provided by individual vendors. OjjoShop does not verify the accuracy of this information and disclaims all liability for:

• Product Descriptions: Accuracy of product details, specifications, or features
• Pricing: Correctness of listed prices or promotional offers
• Images: Accuracy of product photos or representations
• Availability: Stock levels or product availability
• Compatibility: Suitability for specific purposes or requirements

Customers are advised to verify product information directly with vendors before making purchases.

4. Third-Party Services and Links

Our platform may contain links to third-party websites, services, or applications, including:

• Payment processors (IOTEC and other partners)
• Delivery and logistics services
• Social media platforms
• External vendor websites
• Analytics and tracking services

OjjoShop is not responsible for:

• The content, privacy policies, or practices of third-party services
• Any damages or losses arising from the use of third-party services
• The availability or performance of external links
• Transactions conducted on third-party platforms

5. Financial and Investment Disclaimer

OjjoShop is an e-commerce platform and does not provide financial, investment, or professional advice. Any financial information on our platform is for general informational purposes only.

• We are not licensed financial advisors or investment professionals
• Product sales data and vendor earnings are not investment advice
• Past performance does not guarantee future results
• Users should consult qualified professionals for financial advice

6. Technical Disclaimer

System Availability

While we strive to maintain continuous service, OjjoShop cannot guarantee:

• Uninterrupted access to the platform
• Error-free operation of all features
• Compatibility with all devices or browsers
• Data backup or recovery in case of system failures

Security

Although we implement security measures, we cannot guarantee:

• Complete protection against cyber attacks
• Prevention of all unauthorized access
• Absolute security of transmitted data

7. Limitation of Liability

To the maximum extent permitted by law, OjjoShop and its affiliates, directors, employees, and agents shall not be liable for:

• Direct Damages: Any direct losses arising from platform use
• Indirect Damages: Consequential, incidental, or punitive damages
• Business Losses: Lost profits, revenue, or business opportunities
• Data Loss: Loss of data, files, or information
• Third-Party Actions: Actions or omissions of vendors, customers, or service providers

Where liability cannot be excluded by law, our total liability is limited to the amount paid for the specific transaction giving rise to the claim.

8. User Responsibility

Users of OjjoShop are responsible for:

• Due Diligence: Researching vendors and products before purchasing
• Account Security: Protecting login credentials and account information
• Compliance: Following all applicable laws and regulations
• Accurate Information: Providing truthful and current information
• Appropriate Use: Using the platform for legitimate purposes only

9. Vendor Disclaimer

Vendors on OjjoShop are independent sellers responsible for:

• Product quality, safety, and legality
• Accurate product descriptions and pricing
• Order fulfillment and customer service
• Compliance with applicable laws and regulations
• Handling returns, refunds, and warranties

OjjoShop does not endorse or guarantee any vendor or their products.

10. Geographic Limitations

OjjoShop primarily operates in Uganda and our services are designed for the Ugandan market. Users accessing our platform from other jurisdictions do so at their own risk and are responsible for compliance with local laws.

• Some features may not be available in all regions
• Payment methods may be limited based on location
• Delivery services may not cover all areas
• Local laws and regulations may affect service availability

11. Changes to This Disclaimer

OjjoShop reserves the right to modify this disclaimer at any time without prior notice. Changes will be effective immediately upon posting on our website. Continued use of our platform after changes constitutes acceptance of the updated disclaimer.

Users are encouraged to review this disclaimer periodically to stay informed of any updates.

12. Governing Law

This disclaimer is governed by the laws of Uganda. Any disputes arising from or relating to this disclaimer or the use of our platform will be subject to the exclusive jurisdiction of the courts of Uganda.