Help Center

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Account Management

Manage your account settings and profile

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Orders & Payments

Track orders and payment information

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Vendor Support

Support for vendors and sellers

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Technical Issues

Report technical problems

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Frequently Asked Questions

Quick answers to common questions

You can track your order by logging into your account and visiting the "My Orders" section. You'll see real-time updates on your order status and delivery information.
We accept Mobile Money (MTN, Airtel), bank transfers, and cash on delivery. All transactions are secure and encrypted.
To become a vendor, click on "Become a Vendor" and fill out the registration form. Our team will review your application and contact you within 2-3 business days.
We offer a 7-day return policy for most products. Items must be in original condition with packaging. Please visit our Returns Policy page for detailed information.
We have pickup locations across Kampala for your convenience. During checkout, select the pickup location nearest to you. You'll receive an SMS when your order is ready for pickup.

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Support Hours: Monday - Friday, 8:00 AM - 6:00 PM (EAT)